• Freight Broker and Dispatch Rep

    Job Locations Savannah, Georgia, United States
    Posted Date 2 weeks ago(11/30/2018 3:39 PM)
    Requisition ID
    # of Openings
  • Overview

    As a 3PL dispatcher, you will interact with carrier customers to match our shipments to appropriate carriers, by sourcing carriers and negotiate rates. In doing so you will also be responsible to grow and develop a carrier base you can rely on. You will provide information on supply and demand, pricing, while trouble shooting issues as they arise. Provide necessary information to team members and customers about the status of shipments, and to handle and resolve complaints.

    Job Description

    • Outbound phone calls to solicit and match carriers with available loads.
    • Take inbound calls for carrier availability and maintain that information for future use.
    • Develop relationships with carriers to develop them into core carriers.
    • Assists shipper representatives in completing requests for rate proposals.
    • Responsible for coordinating/overseeing the movement of each load from dispatch to delivery.
    • Track and trace shipments through outbound calls/emails.
    • Querying carrier websites to determine shipment status.
    • Trains, explains tasks, and assists in the problem solving solutions.
    • Resolves necessary questions related to shipments in transit as needed.
    • Requires various telemarketing type and similar data entry skills as required.
    • Analyzes transactions, corrects records, and adjusts errors.
    • Completes various administrative functions that are required as needed. #CB

    Job Requirements

    • 1-2 years of dispatch experience
    • Experience in a freight brokerage environment
    • Auction experience a plus
    • Customer service with problem resolution experience, who understand the importance of proper customer service.

    APPLY NOW and join our team!



    Our Culture Compass (values) guides how we work together exhibiting Courage, Imagination, Trust, Candor and Speed.


    We are the Wallenius Wilhelmsen group, delivering innovative and sustainable global shipping and logistics solutions for manufacturers of cars, trucks, heavy equipment and specialized cargo.


    Wallenius Wilhelmsen is an Equal Opportunity Employer

    We invite you to visit our website at:


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