As a Marine Manager, you will have responsibility for planning, managing and execution of terminal operations to ensure goals are successfully met; key among these are safety, quality, cost efficiency, service delivery, workplace wellbeing, and environmental sustainability. You will also develop and maintain positive, professional relationships with various stakeholders including terminal/port authorities, customs agents, vessel crews, staffing partners and others to facilitate efficient, effective operations and to quickly identify and resolve issues.
Plan, manage and execute the safe and efficient discharge/load of customer vessels.
- Understand specific vessel layouts, cargo mix (vehicle, high & heavy, other), vessel turn-around timelines, required/available ILWU labor, and accessibility of appropriate staging areas to develop detailed and actionable discharge/load plans.
- Communicate relevant portions of vessel discharge/load plans to appropriate third parties, including vessel crews, vessel planners, voyage management, terminal agents and/or personnel, and ILWU foreman to execute plans and ensure proper cargo is discharged/loaded safely and damage free.
- Recognize and adjust to changing conditions, priorities, and/or resources; direct and/or coordinate with appropriate stakeholders to make necessary adjustments to accomplish discharge/load plans.
Manage and Execute Safe and Efficient terminal operations.
- Secure space utilization and assignments in locations and capacity needed to efficiently meet daily business volume.
- Order labor to facilitate efficient receiving/delivery of cargo from/to vessels, trucks and VPC Shuttle teams.
Determine labor needs, and interface with ILWU hiring hall and foremen to secure sufficient labor to accomplish discharge/load plans.
Determine and manage appropriate equipment forecast and stevedore inventories to ensure necessary resources are available to support discharge/load plans.
Assure appropriate maintenance of terminal equipment to ensure required equipment is in safe working order and available to support discharge/load plans.
Act as liaison and operating interface with third parties, internal and external customers, including vessel carriers, terminal and port stakeholders, Federal Customs Agents, ILWU and internal management members.
Generate/Communicate/Manage vessel working schedules.
Lead and champion assigned KPI in collaboration with the team to assure KPI targets are met or exceeded. KPIs include Safety, Quality, Cost & Productivity, Service Delivery, and Environmental.
Ensure cargo handling is in accordance with established policies and customer requirements.
- Identify issues and/or discrepancies; direct and/or coordinate with other management, customs agents, ILWU, or other stakeholders to resolve.
Resolve and take corrective action for both minor and major damage and/or safety incidents.
- Interact with ILWU foremen to address labor issues.
Maintain ILWU CBA fluency and use of contract grievance procedure to manage performance of labor, assuring safe, quality, efficient operations.
Communicate and work effectively with Vessels, Vessel Planners, Voyage Management, Customer Port Operations to optimize performance and meet service requirements.
Maintain focus on efficient processes and continuous operational improvement.
Complete all customer procedures relating to reporting and distribution of information before, during and after vessel operations.
Direct ILWU foremen and all parties to work safely, and in accordance with our safety program.
Assure all customer/operations reporting is complete and communicated before, during and after vessel operations.